top of page

CLIENT EXPERIENCE
We don't share testimonials to pat ourselves on the back. We share them because we want you to know our commitment to client experience, responsiveness and relationship isn't an empty promise - we deliver.
Steph & Chase
"Working with Mercer Real Estate made every step of buying a home so easy and stress-free! They truly understand that purchasing real estate is one of the biggest decisions in your life, and they go above and beyond to make you feel comfortable and confident throughout the entire process. Their professionalism, knowledge, and friendly approach took all the pressure off us, and we always felt supported and informed. If you want a smooth experience with a team that genuinely cares about your needs, you cannot go wrong choosing Mercer Real Estate!"
Muhammed
"I received excellent service from Lindsey and Kelsey. They were very professional and showed great patience, especially since we were quite particular clients. Over the course of two weeks, they showed us more than two dozen properties and always provided honest opinions. They never pressured us to make an offer, despite the extensive viewings. I highly recommend them to anyone who appreciates five-star service."
Lyndsay
"My husband and I are first time home buyers, and were terrified of the process. We had no idea what made a good realtor, who we could trust, where to start, etc. Kelsey and Lindsay were recommended to us from our broker, and I knew instantly that they were our people. They made the home buying process fun, light hearted, hilarious, and wholesome. We had some pretty bizarre showings, and Lindsay made them hilarious as opposed to traumatizing haha! We never felt judged, silly for asking 82729272 questions, embarrassed for having meltdowns, or guilty for saying "no." They made sure our needs AND wants were priority, and reminded us that this is OUR journey. I would go back to them time and time again (although, I don't think we will need to, because they got us into a house we absolutely love). Thank you for everything - y'all are phenomenal!"
Eric
"My experience with Lindsay and Kelsey was outstanding from start to finish. They welcomed us warmly at the property showing and went above and beyond to make us feel comfortable and informed. Their knowledge of the area and genuine interest in helping us find the right place really stood out.
They took the time to answer all our questions without rushing us and even followed up after with a thoughtful thank you card. The property they showed us was beautiful and the entire experience left a strong impression.
Both Lindsay and Kelsey were a pleasure to deal with. Professional, friendly, and truly client focused. Highly recommended for anyone looking to buy in the rural Edmonton area or beyond.
Thank you both for everything!"
Juliah
"My Fiancé and I recently sold our condo with Kelsey and Lindsay and the entire process was outstanding. The Mercers are great communicators and kept us in the loop with every little detail for the sale. We greatly enjoyed our experience, and would not hesitate to use them again."
Kerrie
"We recently had the pleasure of working with Kelsey and Lindsay to sell our acreage in Parkland County, and we couldn’t be more thrilled with the entire experience. From our first meeting to the final sale, they were knowledgeable, professional, and completely dedicated to helping us get the best result.
A huge thank-you to Lindsay in particular—her talent for staging is unbelievable. She brought out the best in our home, making it warm, inviting, and market-ready.
Kelsey and Lindsay are a phenomenal team. As a married couple, their communication and collaboration are seamless, and they brought a level of personal care and attention that made us feel supported every step of the way. (I.e.: amazing Custom curated gifts for our family to get through the selling process!) Selling a rural property can come with its own unique challenges, but they handled everything with confidence and ease.
If you're selling in Parkland County—or anywhere nearby—do yourself a favor and call Kelsey and Lindsay Mercer. They’re simply the best!"
Michael
"We were considering a move from BC to Alberta and decided on Spruce Grove. During a short trip to view some houses, we were blessed to meet Kelsey and Lindsay. Navigating an interprovincial move came with many unknowns and obstacles, but they guided us through everything with utmost patience and professionalism.
As a family of four with a limited budget and unique needs, we were not easy clients. Kelsey and Lindsay were kind, warm, and quick to respond to our requests. They took us through a couple of days of intensive house tours and even virtual tours via video call, providing invaluable advice about the areas and the houses we viewed.
They helped us place offers on several houses, and eventually, we landed on the perfect home that we all loved. It felt like they were not just doing their job but truly helping us like good friends do. We couldn't have asked for better realtors — they are full of wonderful surprises. We are extremely happy with their service and would highly recommend them to anyone. Please treat them well — they are truly good people!"
Phil & Carolyn
"Thank you Lindsay & Kelsey for your tremendous work in the journey to selling our home. Your extensive attention to the details and a successful marketing program ultimately led to a sale at list price plus!
When you choose Mercer Real Estate, you will experience a committed team that does the work to get the sale done.
Thanx again L&K for all your help, research, information and commitment to selling our home."
Eva
"Kelsey and Lindsay are an exceptional real estate power couple! Their ability to go above and beyond in providing personalized service made the entire home selling process smooth and enjoyable. They were always available to answer questions and provided invaluable advice. Highly recommend working with them!"
Michelle
"Was an absolute breeze working with these two! Could text them at anytime and they were always willing to answer, explained the process to us in a way that we could understand which was super important as we were first time home buyers! Love how they continually checked in with us even after the purchase to see how things are going! I would recommend the 2 of them to anyone in a heartbeat! They also referred us to a great inspector. Their dog is also the absolute cutest! Also great that they always bring little treats, it is so appreciated. They are amazing realtors & human beings. Conversations never felt forced."
Diane
"Very impressed with how responsive you were."
Marlyse & Kris
"Wow, how can I adequately sum up our experience with Kelsey and Lindsay? We approached them a little spontaneously, ready for a big life change but not totally sure how to get there. We knew Kelsey and Lindsay would understand our desire to move onto an acreage, and they went above and beyond to help us achieve that goal. We hit the market running and navigated through some ups and downs- what set them apart was the absolute care they gave us during our time with them. From pulling tons of comparables for us to analyze, to advising us wisely even into the wee hours of the night, we felt truly seen and cared for the whole time. And Lindsay’s delicious chocolate chip cookies were an added bonus ;) When you’re going through a life change as big as moving, you want your team to have your best interest at heart- And not feel like just another client. I can absolutely say with 100% certainty that you will never feel like “just another client” to Kelsey and Lindsay- these are two individuals who are decidedly intentional about caring for every person that comes their way. What a joy it was to work with these two. Thank you K & L ❤️"
bottom of page